Blocked drains, jetting, CCTV surveys and drain repairs across Southampton and the SO postcodes. We're external drainage specialists — the underground drains outside the building — and we answer the phone 24 hours a day.
Most of the drainage calls we take in Southampton follow one of two patterns. Either something outside has stopped working — a gully backing up in a terraced back yard, a manhole overflowing near the front boundary, a smell that won't shift — or several fixtures inside have gone wrong at once, which almost always points at the main drain rather than the fixtures themselves.
Either way, we'll tell you the price before we start and we won't charge you for turning up. If it turns out to be internal pipework rather than the drain, we'll say so and point you to a plumber — you won't pay us for finding that out.
Postcodes: SO14 · SO15 · SO16 · SO17 · SO18 · SO19 — plus surrounding areas on request.
Every service below is available across Southampton, domestic and commercial.
Gullies, grids, manholes and inspection chambers cleared — most on the first visit.
Blocked drains in Southampton →Fat, silt, scale and root ingress cut away properly rather than pushed further down the line.
Drain jetting in Southampton →Camera surveys with written report and footage — for repeat blockages, house purchases and insurance.
CCTV surveys in Southampton →Cracked, displaced and collapsed drains repaired — no-dig relining wherever the pipe allows.
Drain repairs in Southampton →Planned maintenance and priority response for pubs, care homes, letting agents and FM contractors.
Commercial drainage →Sewage overflowing now? Call — the phone is answered 24 hours a day, every day.
Call 0330 123 4567 →Drainage problems aren't the same everywhere. These are the patterns we see repeatedly across Southampton.
Portswood, Shirley and Freemantle are largely late-Victorian and Edwardian terraces, built with original clay pipework and, in a lot of streets, a single lateral drain shared between several houses. When one of these shared runs blocks, more than one household is affected — and working out who pays is part of the job.
Between the University of Southampton and Solent University, Portswood, Highfield and St Denys have among the highest concentrations of shared student housing in the south. More people on one drain run means more fat, wipes and food waste going down it — and a landlord or letting agent authorising the work rather than the tenant who called.
Established planes and limes lining streets in Highfield, Banister Park and around the Common send roots into any hairline crack or old clay joint they can find, then grow to catch everything passing through. Jetting clears it; a CCTV survey tells you whether the joint itself needs repairing before it happens again.
Parts of the city centre and the streets closest to it still run on combined sewers laid well over a century ago, which surcharge faster than newer separate systems in heavy rain. A drain that's fine most of the year but backs up in a downpour is a common and recognisable pattern here.
Areas close to the two rivers and the docks — parts of Woolston, Northam and the waterfront — sit on low-lying, sometimes reclaimed ground with a naturally high water table. Soakaways and surface water drains here work harder and fail differently to a system on higher ground further out at Bassett or Highfield.
Not every blockage is yours to pay for. Shared sewers and lateral drains beyond your boundary are generally the water company's responsibility, and we'll tell you when that's the case rather than quoting you for work you shouldn't be funding.
Real jobs, anonymised to street-area level. Pull these from the job debrief records each month — postcode district, symptom, what the camera found, what fixed it.
[Two or three sentences: what the customer reported, what we found on camera, what we did, how long it took.]
[Two or three sentences: what the customer reported, what we found on camera, what we did, how long it took.]
[Two or three sentences: what the customer reported, what we found on camera, what we did, how long it took.]
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For emergencies — sewage overflowing, drains backing up into the property — we aim to attend the same day, and often within a few hours. Call rather than filling in the form; it's quicker. Overnight calls are booked into the first available window the following morning.
Broadly: drains within your boundary serving only your property are yours. Shared drains and sewers beyond the boundary are usually the water company's. It isn't always obvious from the surface, so we'll check and tell you straight — including when the answer means you don't need to pay us.
No. You pay for the work, not the visit. We confirm a fixed price on site before starting, so there's nothing open-ended and no surprise on the invoice.
Possibly not. If it's only one fixture and everything outside is running clear, that's usually internal pipework and a plumber will be quicker and cheaper. If several fixtures are affected, or an outside gully or manhole is backing up, that's the main drain and it's ours.
Regularly. Southampton has a large private-rented and student market, so we can invoice the agent or landlord directly, attend with tenant access arranged, and send photos and reports so whoever's authorising the work can see what was found without being on site.
Yes — pubs, restaurants, care homes, schools and managed properties, on both call-out and planned maintenance. Blocked drains close kitchens and bathrooms, so commercial customers get priority response.
Call any hour and you'll speak to someone who can book an engineer — or send an enquiry and we'll come straight back.