Blocked drains, jetting, CCTV surveys and drain repairs across Basingstoke and the surrounding RG postcodes. We're external drainage specialists — the underground drains outside the building — and we answer the phone 24 hours a day.
Most drainage calls we take around Basingstoke follow one of two patterns. Either something outside has stopped working — a gully backing up, a manhole overflowing near a driveway, a smell that won't shift — or several fixtures inside have gone wrong at once, which almost always points at the main drain rather than the fixtures themselves.
Either way, we'll tell you the price before we start and we won't charge you for turning up. If it turns out to be internal pipework rather than the drain, we'll say so and point you to a plumber — you won't pay us for finding that out.
Postcodes: RG21 · RG22 · RG23 · RG24 — plus surrounding areas on request.
Basingstoke is covered by our nearest available engineer as part of the same south-coast and M3-corridor network that serves most of the area outside Bournemouth and Southampton. The price, the equipment and the standard of work are identical wherever the job's dispatched from: a fixed price agreed on site before anything starts, the same engineers, the same guarantee.
The one thing that varies by area is response time. A same-day emergency slot is usually available, but we'll confirm a realistic time on the phone rather than promise one we can't guarantee everywhere — a straighter answer than a script that says "within the hour" regardless of where you're calling from.
Every service below is available across Basingstoke, domestic and commercial.
Gullies, grids, manholes and inspection chambers cleared — most on the first visit.
Blocked drains →Fat, silt, scale and root ingress cut away properly rather than pushed further down the line.
Drain jetting →Camera surveys with written report and footage — for repeat blockages, house purchases and insurance.
CCTV surveys →Cracked, displaced and collapsed drains repaired — no-dig relining wherever the pipe allows.
Drain repairs →Planned maintenance and priority response for pubs, care homes, letting agents and FM contractors.
Commercial drainage →Sewage overflowing now? Call — the phone is answered 24 hours a day, every day.
Call 0330 123 4567 →Drainage problems aren't the same everywhere. These are the patterns that tend to show up in Basingstoke specifically.
Much of Basingstoke was built as an overspill new town from the 1960s onwards, so a large share of the housing stock — Winklebury, South Ham, Popley, Brighton Hill — is estate housing from that era rather than Victorian terraces. The drainage issue that comes with it: some of these estates were built with private or unadopted drainage systems that were never formally taken over by the water company, which changes who is actually responsible for a shared run.
Old Basing and the historic centre around the town predate the new town by centuries, with older clay pipework and, in places, drains that have simply never been surveyed. Root ingress and joint failure are more common here than on the newer estates.
Basingstoke sits on the North Hampshire Downs, largely chalk with bands of flint. Chalk generally drains well, which can mask a cracked pipe for longer than clay ground would — water disperses rather than pooling, so the first visible sign is often further downstream than the actual fault.
The estate layout and ring-road structure generally make vehicle access easier than a dense Victorian town centre — though the pedestrianised heart of the town itself has the same access restrictions as any UK high street.
Not every blockage is yours to pay for. Shared sewers and lateral drains beyond your boundary are generally the water company's responsibility, and we'll tell you when that's the case rather than quoting you for work you shouldn't be funding.
Not yet — Basingstoke is covered by our nearest available team rather than a local branch. The price, equipment and standards are the same either way; what changes is that we'll give you a realistic attendance time on the phone rather than a standard promise.
It depends where our teams are that day, so we'd rather tell you straight on the phone than promise a number here. For a genuine emergency we aim for same-day. Planned work — jetting, surveys, repairs — is easy to book in for a day we're already working nearby.
No. You pay for the work, not the visit. We confirm a fixed price on site before starting, so there's nothing open-ended and no surprise on the invoice.
Broadly: drains within your boundary serving only your property are yours. Shared drains and sewers beyond the boundary are usually the water company's. It isn't always obvious from the surface, so we'll check and tell you straight — including when the answer means you don't need to pay us.
Regularly. We can invoice the agent or landlord directly, attend with tenant access arranged, and send photos and reports so whoever's authorising the work can see what was found without being on site.
Yes — pubs, restaurants, care homes, schools and managed properties, on both call-out and planned maintenance. Blocked drains close kitchens and bathrooms, so commercial customers get priority response.
Call any hour and you'll speak to someone who can book an engineer — or send an enquiry and we'll come straight back.